Terms and conditions 2017-09-28T11:53:46+00:00

Terms and Conditions

Service Terms and Conditions

Mechintel provides you with inspection reports on equipment so that you are confident you know what you are purchasing. Have a look at our sample report Download.

Our inspection reports confirm that the equipment is at the location listed on the report, provides photos of the equipment taken on the day of inspection, and provides commentary on whether the condition of parts of the equipment is normal for its age, or requires monitoring or action by you.

The information contained in the inspection report is based solely on the lay observations and opinions of the person who completed the report. Different people may see different things based on their experience with equipment. Your personal observations and opinions might differ from those contained in the report.

We do not warrant that every fault will be observed

Inspection reports are not conducted for valuation or risk assessment and do not include a safety inspection, nor satisfy the requirements of a road worthy report for registration purposes. You will receive a copy of your report via email.

How it works

When you have found one or more pieces of equipment, request an inspection via our website or by phone. Inspections are arranged within a reasonable time after your request. Some auction sites limit the times or dates that inspections can be carried out.  Any inspection is reliant on arrangements being able to be made with the seller, or seller’s agent. We will notify you if an inspection cannot be arranged.

One of our inspectors has a look at the equipment and prepares the inspection report. Mechintel HQ completes a quality review of the report before it is sent to you.

Within three business daysafter the inspection, unless notified otherwise, your report will be sent to you by email.

Once you have the report you are able to utilise this information to assist to compare equipment and help form the basis to make an informed judgment about your proposed purchase.

You may request an electronic copy of the report for up to 30 days from the date issued by Mechintel.

What is inspected?

The physical condition of the equipment is described in our inspection report. Equipment may be started to ensure that it is in basic working order and basic functions like air conditioning and lights work. Mechanical operations are not inspected. Where possible we will check functionality of mechanical operations, this is not always possible due to site restrictions. Where basic mechanical operational functionality is reported, no performance or reliability can be assumed.

Inspection Results

You will be notified that different parts of the equipment are either ‘NORMAL’ in conditions or you need to ‘MONITOR CONDITION’ or ‘ACTION REQUIRED’ before use.

The information contained in the inspection report is based solely on the lay observations and opinions of the person who completed the report. Different people may see different things based on their experience with equipment. Your personal observations and opinions might differ from those contained in the report.

We do not warrant that every fault will be observed.

Payments and refunds

Fill in our online form to request a quote for your inspection. Once we send you a quote, you will be asked for payment before the inspection is carried out. If you do not make payment in full, the inspection will not be conducted.

Payment can be made by direct deposit or credit card, payment details are included in the quote. Mechintel uses the secure PayPalpayment system. This means we do not need to collect or store your payment details. For more information about PayPal go to https://paypal.com/.

You may cancel your inspection request at any time up to 2 days prior to the date of inspection and your payment will be refunded, less a $50 cancellation fee. Cancellation the day before inspection attracts an administration fee equal to 50% of your quoted inspection fee. Cancellation on the day of inspection, or after inspection and prior to delivery of the report, attracts a cancellation fee equal to the full amount of the quoted inspection fee.

Payment will only be refunded in compliance with the Australian Consumer Law. We do not provide refunds simply because you are unhappy with the condition of the equipment inspected.